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Additionally, they provide easy installation and easy functionalities.

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This could be handy if you live on a very loud street and your videos are a racket. Speaking of options, if you subscribe to Nest Aware, you might want to adjust the video resolution down a little. Nest Aware streams continuous video to Nest's servers, and at the top resolution of 1600 x 1200, you could be facing 150GB to 600GB of uploads per month. Nest is up front about this, and suggests reducing the video quality to medium 1152 x 864 or low 512 x 384, or using the schedule feature to turn the camera on and off so that it's not uploading continuously. Smart Home IntegrationBecause Nest is a division of Google, Nest Hello integrates with the Google Assistant but obviously lacks support for Amazon's Alexa and Apple's HomeKit. Image credit: NestProducts with Google Assistant like the Google Home, Google Home Mini and the Nest Cam IQ with Google Assistant can let you know when someone's at the door. You can also ask Google Assistant to cast the doorbell's live video stream to a Chromecast equipped TV. This even worked with my first generation Chromecast, although it took some buffering as all video tends to do on a first gen Chromecast. If you've subscribed to Nest Aware, you can even have your compatible smart speaker announce people by name, assuming they're recognized by the Nest app. I'm a reluctant smart speaker user, so I found this weird at first. But it's also the closest my house has come to the McFly house in Back to the Future Part II, welcoming home every family member by name.

 

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When I tried calling the customer service supervisor who originally gave me a statement credit and advised me about the local office manager’s recommendation, that call also went unreturned. At the end of the day, I believe that ADT wants to provide a good product and customer service, however, communication system is disjointed, broken and ineffective. The most disappointing thing is the fact that three different parties in different parts of their organization have gone completely cold in response to my attempts to determine how to fix my problem. I can only assume that they are completely incapable of addressing situations that are outside of the norm, especially when the issue is something that they should have informed me about before the equipment was installed. This is not only a disgrace from a customer service perspective, but completely insulting to a consumer who has a choice when selecting a home security service. When my contract with ADT expired, I contacted the company to disconnect my service, which they did, but they continued taking the monthly payment from my checking account.